AgenticAI is a framework for building production‑ready AI agents that automate customer enquiry handling across email, web, and chat. A large part of the framework is already prepared to serve organizations across industries — and with only minimal adjustments, we can quickly deliver full optimization for your company, fully adapted to your specific needs. This way, we provide a solution that is fast, flexible, and fully customized to your business.
Triage and resolve routine enquiries with seamless escalation to human staff when needed.
Built from emails, PDFs, procedures, and databases.
Native connections to your SQL/NoSQL databases and business systems for context‑aware answers.
English, Norwegian (Bokmål & Nynorsk), Polish, and more — with tone control and industry‑specific phrasing.
AgenticAI is designed for any industry where fast, consistent, and scalable customer support is key:
Already deployed in the Nordic waste‑management sector, where it has significantly reduced manual workload.
Your brand front and center. AgenticAI works in the background, fully adapted to your identity and processes.
Pay for the core integration plus the custom development required for your business.
Interested? Get in touch and we’ll show you a demo of AgenticAI tailored to your industry.
SoftCraft AS
Øyro 55
5200 Os, Norway
e-mail: office@softcraft.global
